FEATURED ARTICLES

September 25, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

Elevating Customer Experience: Strategies for Success

The pursuit of customer satisfaction stands as an enduring priority in today’s business strategies where it's a bridge connecting brands with their customers. In this article, we explore key strategies that your business can employ to enhance your customer service and build lasting relationships. As we navigate these strategies, the overarching theme emerges prioritizing a customer-centric culture as the ultimate catalyst for business prosperity.

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March 24, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

Integrating Customer Service into Your Marketing Strategy Read more

March 22, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

Frequent Customer Queries Addressed by Support Teams Read more

March 20, 2023 | Danny Lim | CEO | Zooloo | 2 min read

Tips for AI-Ready Self-Service Customer Support Strategy Read more

March 17, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

Part 3: Crafting Effective Customer Support Emails - Templates Read more

March 15, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

Part 2: Crafting Effective Customer Support Emails - Tips 4 to 6 Read more

March 13, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

Part 1: Crafting Effective Customer Support Emails - Tips 1 to 3 Read more

March 10, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

The Power of Online Communities in Fostering Lifelong Customers Read more

March 08, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

Managing Favorable Feedback on Social Media Read more

March 06, 2023 | Danny Lim | CEO | Zooloo | 2 min read

3 Key Components for Crafting a Superb Support Email Read more

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