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FEATURED ARTICLES
November 29, 2023 | Danny Lim | CEO | Zooloo | 2 min read
Harmonizing Excellence Through Marketing and Customer Service
The formidable challenge of meeting heightened customer expectations has become a crucible for global marketing teams. In this article, we will navigate the intricate dance between marketing and customer service, highlighting their collaborative prowess in managing customer expectations. From strategic alignment to seamless communication, each section unveils a layer of this symbiotic relationship. As we traverse through these dimensions, we discover how this synergy not only resolves discrepancies but also breathes life into content ideation. Join us in unravelling the narrative of excellence, where the interplay of marketing and customer service crafts a story of satisfaction and success.
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Blog
October 13, 2021 | Yang Jiming | CTO | Zooloo | 2 min read
Leading CRMs: Microsoft vs. Salesforce - Part 1 Read more
October 15, 2021 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Which cloud-based CRM Solution is better? Part 2 Read more
October 08, 2021 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Which cloud-based CRM solution is better? Part 1 Read more
October 06, 2021 | K. Meng Wang | Director, Business Development | Zooloo | 2 min read
Identifying the right CRM Read more
September 29, 2021 | Yang Jiming | CTO | Zooloo | 2 min read
Custom-made or Off-the-Shelf CRM? Read more
September 27, 2021 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
“We’re just too used to doing things the old way” Read more
September 24, 2021 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
“I don’t know how to run a profitable online business” Read more
September 22, 2021 | Yang Jiming | CTO | Zooloo | 2 min read
“What if my wholesale customers are not ready?” Read more
September 20, 2021 | Danny Lim | CEO | Zooloo | 2 min read
“What is the impact of digital transformation on operation costs?” Read more


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