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May 24, 2023 | Danny Lim | CEO | Zooloo | 2 min read
The True Purpose of Customer Satisfaction Surveys
Customer satisfaction surveys serve a purpose far greater than mere accolades or fulfilling industry norms. Their significance extends beyond a simple checkbox exercise, urging companies to delve deeper. These surveys are designed to offer invaluable and constructive insights, shedding light on areas of strength and weakness within an organization, ultimately paving the way for enhanced performance. In this article, we delve into the underlying motives that drive companies to undertake surveys, revealing these feedback mechanisms' true essence and importance. Discover the compelling reasons behind the widespread adoption of customer satisfaction surveys and their transformative impact on businesses.
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April 25, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Why Customers Abandon Shopping Carts and What To Do About It Read more
April 22, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
4 Tips for Handling e-Commerce Multi-stores Read more
April 20, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
5 Tips on How To Build A B2B eCommerce Catalogue Read more
April 18, 2022 | Danny Lim | CEO | Zooloo | 2 min read
5 Common B2B eCommerce Challenges Read more
April 15, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
3 Things that B2B e-Commerce Owners can learn from B2C Read more
April 13, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Best Practices For A/B Testing E-commerce Checkout Forms Read more
April 11, 2022 | Danny Lim | CEO | Zooloo | 2 min read
Changing the way B2B e-Commerce is done Read more
April 08, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
5 eCommerce A/B Testing Ideas for B2B Checkout Form Read more
April 06, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
3 Tips for Creating Better B2B e-Commerce Checkout Forms Read more


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