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December 30, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Integrating social media into your omnichannel support
Providing an omnichannel customer experience is the key to increasing customer engagement. To stay competitive, you must stay on top of your customers' research, browsing, and buying habits, no matter where or how they shop. This blog outlines 3 reasons social platforms should be integrated into your omnichannel.
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March 21, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
4 Ways to Improve Customer Service Interactions Response Time Read more
March 18, 2022 | Danny Lim | CEO | Zooloo | 2 min read
3 Ways to Build a Support Team for SMEs Read more
March 16, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Top 4 Tips for SMEs on How to Build a Proactive Customer Service Read more
March 14, 2022 | Danny Lim | CEO | Zooloo | 2 min read
5 Tips: How SMEs can build a Support Team Read more
March 11, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How to Handle Customer Complaints in 5 Steps? Read more
March 09, 2022 | Danny Lim | CEO | Zooloo | 2 min read
4 Strategies for Small Business Customer Service Read more
March 07, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
4 Top B2B Customer Service Tips Read more
March 04, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Bringing Retention Marketing Back into Focus Read more
March 02, 2022 | Danny Lim | CEO | Zooloo | 2 min read
Be Responsive to Customer Feedback Read more


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