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November 29, 2023 | Danny Lim | CEO | Zooloo | 2 min read
Harmonizing Excellence Through Marketing and Customer Service
The formidable challenge of meeting heightened customer expectations has become a crucible for global marketing teams. In this article, we will navigate the intricate dance between marketing and customer service, highlighting their collaborative prowess in managing customer expectations. From strategic alignment to seamless communication, each section unveils a layer of this symbiotic relationship. As we traverse through these dimensions, we discover how this synergy not only resolves discrepancies but also breathes life into content ideation. Join us in unravelling the narrative of excellence, where the interplay of marketing and customer service crafts a story of satisfaction and success.
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Blog
June 19, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Building an Effective Customer Service Structure Workflow Read more
June 16, 2023 | Danny Lim | CEO | Zooloo | 2 min read
Revealing the Main Culprit of Unproductiveness Read more
June 14, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Unveiling Insights for Continuous Improvement: 5 Customer Service Metrics Read more
June 12, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Maximizing Value through Strategic Metrics in Customer Support Read more
June 09, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Improving Survey Techniques for Better Sentiment Analysis Read more
June 07, 2023 | Danny Lim | CEO | Zooloo | 2 min read
Unlocking Survey Success: Strategies for Improved Data Quality and Actionable Insights Read more
June 05, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Crafting Effective Survey Captivating Customers from the Start Read more
June 02, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Streamlining Survey Creation in the Digital Era Unlocking Customer Satisfaction Read more
May 26, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Crafting Purposeful Surveys for Actionable Insights Read more


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