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November 29, 2023 | Danny Lim | CEO | Zooloo | 2 min read
Harmonizing Excellence Through Marketing and Customer Service
The formidable challenge of meeting heightened customer expectations has become a crucible for global marketing teams. In this article, we will navigate the intricate dance between marketing and customer service, highlighting their collaborative prowess in managing customer expectations. From strategic alignment to seamless communication, each section unveils a layer of this symbiotic relationship. As we traverse through these dimensions, we discover how this synergy not only resolves discrepancies but also breathes life into content ideation. Join us in unravelling the narrative of excellence, where the interplay of marketing and customer service crafts a story of satisfaction and success.
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December 14, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
3 Tips for Providing Great Support on Social Media in E-Commerce Read more
December 12, 2022 | Danny Lim | CEO | Zooloo | 2 min read
Top 3 Ways Customer Service Can Help Improve Your Marketing Efforts Read more
December 09, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
A Collaborative Approach Between Marketing and Support Teams Read more
December 07, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How to Optimise Your Customer Journey's Final Touchpoints Read more
December 05, 2022 | Danny Lim | CEO | Zooloo | 2 min read
Aligning your Marketing Efforts with Customer Service During the Holiday Seasons Read more
November 25, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Offer Interest-Based Customer Service Read more
November 23, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Boost Customer Engagement (Part 2) Read more
November 21, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Boost Customer Engagement (Part 1) Read more
November 18, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Develop an Effective Omnichannel Support Plan Read more


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