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December 30, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Integrating social media into your omnichannel support
Providing an omnichannel customer experience is the key to increasing customer engagement. To stay competitive, you must stay on top of your customers' research, browsing, and buying habits, no matter where or how they shop. This blog outlines 3 reasons social platforms should be integrated into your omnichannel.
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April 11, 2022 | Danny Lim | CEO | Zooloo | 2 min read
Changing the way B2B e-Commerce is done Read more
April 08, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
5 eCommerce A/B Testing Ideas for B2B Checkout Form Read more
April 06, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
3 Tips for Creating Better B2B e-Commerce Checkout Forms Read more
April 04, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
3 e-Commerce Strategies that help B2B Leaders Overcome Market Challenges Read more
April 01, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
5 Tips for Building a Customer Service Culture Read more
March 30, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
4 Tips for Social Media Customer Support Read more
March 28, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Avoid these 4 Pitfalls when Outsourcing Customer Service Read more
March 25, 2022 | Danny Lim | CEO | Zooloo | 2 min read
4 Live Chat Best Practices for B2B Customer Support Read more
March 23, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
9 Guidelines for Managing your Support Queue Read more


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