Categories
Top Posts

False

640

FEATURED ARTICLES
May 24, 2023 | Danny Lim | CEO | Zooloo | 2 min read
The True Purpose of Customer Satisfaction Surveys
Customer satisfaction surveys serve a purpose far greater than mere accolades or fulfilling industry norms. Their significance extends beyond a simple checkbox exercise, urging companies to delve deeper. These surveys are designed to offer invaluable and constructive insights, shedding light on areas of strength and weakness within an organization, ultimately paving the way for enhanced performance. In this article, we delve into the underlying motives that drive companies to undertake surveys, revealing these feedback mechanisms' true essence and importance. Discover the compelling reasons behind the widespread adoption of customer satisfaction surveys and their transformative impact on businesses.
Read more
Blog
April 04, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
3 e-Commerce Strategies that help B2B Leaders Overcome Market Challenges Read more
April 01, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
5 Tips for Building a Customer Service Culture Read more
March 30, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
4 Tips for Social Media Customer Support Read more
March 28, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Avoid these 4 Pitfalls when Outsourcing Customer Service Read more
March 25, 2022 | Danny Lim | CEO | Zooloo | 2 min read
4 Live Chat Best Practices for B2B Customer Support Read more
March 23, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
9 Guidelines for Managing your Support Queue Read more
March 21, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
4 Ways to Improve Customer Service Interactions Response Time Read more
March 18, 2022 | Danny Lim | CEO | Zooloo | 2 min read
3 Ways to Build a Support Team for SMEs Read more
March 16, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Top 4 Tips for SMEs on How to Build a Proactive Customer Service Read more


Print

About

Us

View More 

Contact

Us

View More