FEATURED ARTICLES

May 24, 2023 | Danny Lim | CEO | Zooloo | 2 min read

The True Purpose of Customer Satisfaction Surveys

Customer satisfaction surveys serve a purpose far greater than mere accolades or fulfilling industry norms. Their significance extends beyond a simple checkbox exercise, urging companies to delve deeper. These surveys are designed to offer invaluable and constructive insights, shedding light on areas of strength and weakness within an organization, ultimately paving the way for enhanced performance. In this article, we delve into the underlying motives that drive companies to undertake surveys, revealing these feedback mechanisms' true essence and importance. Discover the compelling reasons behind the widespread adoption of customer satisfaction surveys and their transformative impact on businesses.

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July 04, 2022 | Danny Lim | CEO | Zooloo | 2 min read

3 Strategies to Help You Retain Your Customers Read more

July 01, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

3 Selling Tips for Introverts Read more

June 29, 2022 | Dorothy Ng | DIgital Transformer | Zooloo | 2 min read

3 Ways CRM Improves Sales & Marketing Strategies Read more

June 27, 2022 | Danny Lim | CEO | Zooloo | 2 min read

The 3 Most Common Follow-Up Mistakes and What to Do About Them Read more

May 20, 2022 | Dorothy Ng | DIgital Transformer | Zooloo | 2 min read

Integrate these 4 systems into your B2B e-commerce Read more

May 25, 2022 | Danny Lim | CEO | Zooloo | 2 min read

2 Ways to Increase B2B Sales Engagement Read more

June 20, 2022 | Dorothy Ng | DIgital Transformer | Zooloo | 2 min read

3 Ways to Increase B2B Customer Engagement Read more

June 17, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

5 Reasons Why e-Commerce and CRM go Hand-in-Hand Read more

June 15, 2022 | Dorothy Ng | DIgital Transformer | Zooloo | 2 min read

3 Sales Engagement Metrics You Should Be Tracking Read more

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