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December 30, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Integrating social media into your omnichannel support
Providing an omnichannel customer experience is the key to increasing customer engagement. To stay competitive, you must stay on top of your customers' research, browsing, and buying habits, no matter where or how they shop. This blog outlines 3 reasons social platforms should be integrated into your omnichannel.
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October 31, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Develop an Effective Customer Service Operation Team (Part 1) Read more
October 28, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Communicate with Your Customers Like a Pro Read more
October 26, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Build A Support Team That Works Read more
October 24, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to "Wow" Your Customers and Exceed Their Expectations Read more
October 21, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Build Customer-Centric Engagement Read more
October 19, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Create an Excellent Customer Service Process Flow Read more
October 17, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Differentiate your SaaS Support with Omnichannel Read more
October 14, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Keep Customers Happy Read more
October 12, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Evaluate Customer Satisfaction Read more


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