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Top Posts
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1
Navigating the Customer Service Spectrum: Traditional Retail and Online RetailDorothy Ng, Digital Transformer - Nov 27, 2023
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2
Omni-Channel Strategies: Crafting Seamless Customer ExperiencesDorothy Ng , Digital Transformer - Nov 24, 2023
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3
Unlocking the Potential of a Humanized Digital BrandDanny Lim, CEO - Nov 22, 2023
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FEATURED ARTICLES
Blog

November 16, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Scale and Solve your Growing Operation Problems
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November 14, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Deal With Angry Customers In An Effective Way
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November 11, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Decide which Customer Support Channel is Right for Your Business
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November 09, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Speed Up your NEW Customer Service Team
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November 07, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Organize your Customer Service Team (Part 2) – Implementing tiered support.
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November 04, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Organize your Customer Service Team (Part 1) – What is tiered support?
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November 02, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Develop an Effective Customer Service Operation Team (Part 2)
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October 31, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Develop an Effective Customer Service Operation Team (Part 1)
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October 28, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Communicate with Your Customers Like a Pro
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