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November 29, 2023 | Danny Lim | CEO | Zooloo | 2 min read
Harmonizing Excellence Through Marketing and Customer Service
The formidable challenge of meeting heightened customer expectations has become a crucible for global marketing teams. In this article, we will navigate the intricate dance between marketing and customer service, highlighting their collaborative prowess in managing customer expectations. From strategic alignment to seamless communication, each section unveils a layer of this symbiotic relationship. As we traverse through these dimensions, we discover how this synergy not only resolves discrepancies but also breathes life into content ideation. Join us in unravelling the narrative of excellence, where the interplay of marketing and customer service crafts a story of satisfaction and success.
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November 16, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Scale and Solve your Growing Operation Problems Read more
November 14, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Deal With Angry Customers In An Effective Way Read more
November 11, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Decide which Customer Support Channel is Right for Your Business Read more
November 09, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Speed Up your NEW Customer Service Team Read more
November 07, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Organize your Customer Service Team (Part 2) – Implementing tiered support. Read more
November 04, 2022 | Danny Lim | CEO | Zooloo | 2 min read
How-to Organize your Customer Service Team (Part 1) – What is tiered support? Read more
November 02, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Develop an Effective Customer Service Operation Team (Part 2) Read more
October 31, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Develop an Effective Customer Service Operation Team (Part 1) Read more
October 28, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How-to Communicate with Your Customers Like a Pro Read more


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