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May 24, 2023 | Danny Lim | CEO | Zooloo | 2 min read
The True Purpose of Customer Satisfaction Surveys
Customer satisfaction surveys serve a purpose far greater than mere accolades or fulfilling industry norms. Their significance extends beyond a simple checkbox exercise, urging companies to delve deeper. These surveys are designed to offer invaluable and constructive insights, shedding light on areas of strength and weakness within an organization, ultimately paving the way for enhanced performance. In this article, we delve into the underlying motives that drive companies to undertake surveys, revealing these feedback mechanisms' true essence and importance. Discover the compelling reasons behind the widespread adoption of customer satisfaction surveys and their transformative impact on businesses.
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May 16, 2022 | Danny Lim | CEO | Zooloo | 2 min read
5 Benefits of Live Commerce You Should Know Read more
May 13, 2022 | Dorothy Ng | DIgital Transformer | Zooloo | 2 min read
3 Tips for Managing Multiple e-Marketplaces Read more
May 11, 2022 | Dorothy Ng | DIgital Transformer | Zooloo | 2 min read
The Pros and Cons of Multichannel Retailing Read more
May 09, 2022 | Danny Lim | CEO | Zooloo | 2 min read
3 Best Practices for Integrating Multiple E-Marketplaces into Your B2B Strategy Read more
May 06, 2022 | Dorothy Ng | DIgital Transformer | Zooloo | 2 min read
3 Ways e-Marketplaces Can Grow Your B2B Sales Read more
May 04, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Which One is Better? e-Marketplace or Own eCommerce Site: Part 02 Read more
May 04, 2022 | Dorothy Ng | DIgital Transformer | Zooloo | 2 min read
Which One is Better? e-Marketplace or Own eCommerce Site: Part 01 Read more
April 29, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
3 Proven Ways to Increase Your e-Commerce Engagement Read more
April 27, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
3 Ways to Deal with Abandoned Carts Read more


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