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November 29, 2023 | Danny Lim | CEO | Zooloo | 2 min read
Harmonizing Excellence Through Marketing and Customer Service
The formidable challenge of meeting heightened customer expectations has become a crucible for global marketing teams. In this article, we will navigate the intricate dance between marketing and customer service, highlighting their collaborative prowess in managing customer expectations. From strategic alignment to seamless communication, each section unveils a layer of this symbiotic relationship. As we traverse through these dimensions, we discover how this synergy not only resolves discrepancies but also breathes life into content ideation. Join us in unravelling the narrative of excellence, where the interplay of marketing and customer service crafts a story of satisfaction and success.
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August 28, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Harnessing Customer Data for Exceptional Customer Service Read more
August 25, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Revolutionizing Customer Engagement on Social Media Read more
August 23, 2023 | Danny Lim | CEO | Zooloo | 2 min read
Navigating AI's Transformative Impact on Customer Experiences Read more
August 21, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Mastering Value-Centric Upselling and Cross-Selling Strategies Read more
August 18, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Elevate Your Insights: The Art of Thoughtful Survey Design Read more
August 16, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Dynamic Pathways of the Customer Journey Read more
August 14, 2023 | Danny Lim | CEO | Zooloo | 2 min read
Mastering the Art of Final Touchpoint Optimization in Customer Journeys Read more
August 11, 2023 | Danny Lim | CEO | Zooloo | 2 min read
Unveil the Art of Customer Loyalty Read more
August 09, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Customer Service Excellence: Metrics that Speak Volumes (Part 3) Read more


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