Categories
Top Posts

False

640

FEATURED ARTICLES
May 26, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Crafting Purposeful Surveys for Actionable Insights
Unlocking the true value of customer satisfaction surveys hinges on a fundamental initial phase: clarifying your goals and intentions. By keeping your end objectives in sight, you can discern the specific knowledge you aim to acquire from your audience and how it will be applied. This clarity of purpose enables you to construct direct and succinct survey questions, leading to actionable data. In this article, we explore three common scenarios where customer satisfaction surveys serve as critical tools for customer engagement, each demanding distinct purposes, content, formats, and approaches to yield quality and actionable results.
Read more
Blog
March 16, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Top 4 Tips for SMEs on How to Build a Proactive Customer Service Read more
March 14, 2022 | Danny Lim | CEO | Zooloo | 2 min read
5 Tips: How SMEs can build a Support Team Read more
March 11, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
How to Handle Customer Complaints in 5 Steps? Read more
March 09, 2022 | Danny Lim | CEO | Zooloo | 2 min read
4 Strategies for Small Business Customer Service Read more
March 07, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
4 Top B2B Customer Service Tips Read more
March 04, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
Bringing Retention Marketing Back into Focus Read more
March 02, 2022 | Danny Lim | CEO | Zooloo | 2 min read
Be Responsive to Customer Feedback Read more
February 28, 2022 | Danny Lim | CEO | Zooloo | 2 min read
Data Collection Methods Read more
February 25, 2022 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read
The Effective Use of Digital Marketing Read more


Print

About

Us

View More 

Contact

Us

View More