FEATURED ARTICLES

March 22, 2023 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

Frequent Customer Queries Addressed by Support Teams

Support teams receive a wide range of customer emails, each with its own unique problem to solve. However, some queries are more frequent than others, and handling them is essential. Applying a style guide to each can ensure that your responses are consistent, efficient, and helpful. As a support team, providing excellent customer service should always be a top priority. Following a simple checklist or style guide guarantees that every email meets the required standards. In this blog, we will discuss the most common customer emails support teams receive and provide tips on responding to them effectively.

Blog

August 25, 2021 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

B2B eCommerce Site Best Practices | Promotions Read more

August 23, 2021 | Yang Jiming | CTO | Zooloo | 2 min read

B2B eCommerce Site Best Practices | Product Range Read more

August 20, 2021 | Danny Lim | CEO | Zooloo | 2 min read

B2B eCommerce Site Best Practices | Banner Basics Read more

August 18, 2021 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

B2B eCommerce Site Best Practices | Copywriting Read more

August 16, 2021 | Danny Ng | CEO | Zooloo | 2 min read

B2B eCommerce Site Best Practices | High Quality Images Read more

August 13, 2021 | K. Meng Wang | Director, Business Development | Zooloo | 2 min read

B2B eCommerce Site Best Practices | Company Logos Read more

August 11, 2021 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

“I don’t know how to start” Read more

August 09, 2021 | Dorothy Ng | Digital Transformer | Zooloo | 2 min read

"Digital Transformation? I am not ambitious" Read more

August 06, 2021 | Danny Lim | CEO | Zooloo | 2 min read

"There is no urgency" Read more

Print

About

Us

View More

Contact

Us

View More